Help

Common questions

How do I move to a new phone?

In the app: Settings > Backup > Export a backup. Save the file where your new phone can reach it (iCloud Drive, Google Drive…). On the new phone: Settings > Backup > Import a backup.

Pro is missing on my new phone.

In the app: Settings > Restore purchases. Use the same Apple or Google account as for the purchase.

How do I cancel my subscription?

In the app: Settings > Manage subscription. Or on iPhone and iPad: Settings > your name > Subscriptions. On Android: Google Play > Payments & subscriptions > Subscriptions. Deleting the app does not cancel the subscription.

What happens when Pro ends?

Nothing is deleted or hidden. Everything you made stays readable.

How do I get a refund?

Payments go through Apple or Google, so they handle refunds. Apple: reportaproblem.apple.com. Google Play: Google Play refund policies.

Where is my data?

On your device. The details are on the Privacy page.